Privacy Policy

1. Introduction

Welcome to MB Travel ("we," "us," or "our"). We operate the website mbtravel.com.au (the "Site").

This Privacy Policy informs you of our practices regarding the collection, use, use, disclosure, and protection of the personal information we receive from users of the Site. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

2. Information We Collect

We only collect personal information that is reasonably necessary for us to provide you with our travel-related services. We may collect information directly from you when you make a booking, contact us, or sign up for our services.

The specific personal information we collect includes:

Full Legal Name: As written on government-issued identification (e.g., passport) to facilitate accurate bookings.
Date of Birth: Required by various suppliers (airlines, hotels, cruise lines) for security and eligibility verification.
Contact Information: This includes your email address, phone number, and physical billing or mailing address.

We may also automatically collect certain information when you visit the Site, such as your IP address, browser type, and information about how you use our Site.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To Process and Fulfill Bookings: The primary use of your data is to act on your behalf to secure travel reservations (flights, accommodation, tours, etc.).
To Communicate With You: We use your contact information to send you booking confirmations, travel itineraries, invoices, and relevant updates or changes to your travel plans.
To Provide Customer Service: We use your data to respond to your inquiries and support needs.
To Comply with Legal Obligations: We may process your information to meet our legal and regulatory requirements.

4. Who We Share Your Personal Information With

To provide our services and facilitate your travel needs, we must share your personal information with our trusted suppliers.

This disclosure is made strictly in line with booking customers travel needs. We only share the information with these third parties that they require to perform their specific services on your behalf.

Our suppliers may include:

Airlines and transportation companies.
Hotels and other accommodation providers.
Tour and activity operators.
Cruise lines.
Travel insurance providers.
Global Distribution Systems (GDS) used for booking.

Our Strict Data Sharing Promise:

We do not, and will not, sell or share your personal data with irrelevant third parties.

"Irrelevant third parties" includes marketing agencies, data brokers, or any entity not directly involved in fulfilling your travel booking requests. We will not share your data for marketing or other commercial purposes without your explicit consent.

We may also disclose your information if we are required to do so by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

5. Data Security

We take the security of your personal data seriously. We implement reasonable administrative, technical, and physical security measures to protect the information under our control against loss, theft, unauthorized access, disclosure, or modification. Examples include using SSL encryption for sensitive data transmitted online and limiting internal access to data.

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, including to provide services to you, to meet our legal obligations, or until you request that we delete your data.

7. Your Rights and Choices

You have certain rights regarding your personal information. These may include:

Access: The right to request a copy of the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal information (subject to legal and contractual obligations).

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of every website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: MB Travel Group - malik.giesen@mbtravel.com.au

Privacy Policy

1. Introduction

Welcome to MB Travel ("we," "us," or "our"). We operate the website mbtravel.com.au (the "Site").

2. Information We Collect

We only collect personal information that is reasonably necessary for us to provide you with our travel-related services. We may collect information directly from you when you make a booking, contact us, or sign up for our services.

The specific personal information we collect includes:

Full Legal Name: As written on government-issued identification (e.g., passport) to facilitate accurate bookings.

Date of Birth: Required by various suppliers (airlines, hotels, cruise lines) for security and eligibility verification.

Contact Information: This includes your email address, phone number, and physical billing or mailing address.

We may also automatically collect certain information when you visit the Site, such as your IP address, browser type, and information about how you use our Site.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To Process and Fulfill Bookings: The primary use of your data is to act on your behalf to secure travel reservations (flights, accommodation, tours, etc.).

To Communicate With You: We use your contact information to send you booking confirmations, travel itineraries, invoices, and relevant updates or changes to your travel plans.

To Provide Customer Service: We use your data to respond to your inquiries and support needs.

To Comply with Legal Obligations: We may process your information to meet our legal and regulatory requirements.

4. Who We Share Your Personal Information With

To provide our services and facilitate your travel needs, we must share your personal information with our trusted suppliers.

This disclosure is made strictly in line with booking customers travel needs. We only share the information with these third parties that they require to perform their specific services on your behalf.

Our suppliers may include:

Airlines and transportation companies.

Hotels and other accommodation providers.

Tour and activity operators.

Cruise lines.

Travel insurance providers.

Global Distribution Systems (GDS) used for booking.

Our Strict Data Sharing Promise:

We do not, and will not, sell or share your personal data with irrelevant third parties.

"Irrelevant third parties" includes marketing agencies, data brokers, or any entity not directly involved in fulfilling your travel booking requests. We will not share your data for marketing or other commercial purposes without your explicit consent.

We may also disclose your information if we are required to do so by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

5. Data Security

6. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, including to provide services to you, to meet our legal obligations, or until you request that we delete your data.

7. Your Rights and Choices

You have certain rights regarding your personal information. These may include:

Access: The right to request a copy of the personal information we hold about you.

Correction: The right to request that we correct any inaccurate or incomplete personal information.

Deletion: The right to request that we delete your personal information (subject to legal and contractual obligations).

To exercise these rights, please contact us using the information provided below.

8. Third-Party Links

Our Site may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policies of every website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: MB Travel Group - malik.giesen@mbtravel.com.au

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